Article 1: Applicability
a. These terms and conditions apply to and/or form part of all current and future agreements and offers involving life coach/medium Tim Hupkes – registered with the Chamber of Commerce under number 24459267.
b. Deviations from these general terms and conditions are only valid if agreed upon in writing between the parties. Such a deviation does not grant the client any rights for future agreements.
• I/me: Tim Hupkes, the life coach/medium applying these general terms and conditions.
• You: The client utilizing my services.
• Agreement: The arrangements between you and me regarding the coaching services.
Article 2: Applicability
These general terms and conditions apply to all appointments and services I offer, unless we agree otherwise in writing.
Article 3: My Services
I offer coaching, email consultations, and medium chats in the field of personal development and awareness. We work together on your growth, but you decide how to apply the insights in your life.
Article 4: Offers and Agreements
• My offers are non-binding and valid for 30 days, unless otherwise indicated.
• An agreement is established as soon as you agree to my offer, either in writing or by e-mail.
Article 5: Execution of Services
• I commit to providing the best guidance but cannot guarantee specific results.
• If necessary, I may engage third parties to perform the services in consultation with you.
Article 6: Rates and Payment
• My rates include VAT, unless otherwise stated.
• In case of late payment, I am compelled to charge statutory interest and any collection costs.
• Rate for a life coaching intake session of 60 minutes is €95.00 (incl. 21% VAT).
• Rate for a follow-up session of 60 minutes is € 95.00 (incl. 21% VAT).
• If you enter the coaching trajectory through your employer, a business rate applies. This is €135 per hour excl. VAT for intake and follow-up sessions.
• Sometimes I get asked how long a trajectory lasts. This entirely depends on the time needed to address your wishes and complaints. It’s also important to consider the time you need to integrate gained insights into your life.
• Payment is made within 5 days after the session. You will receive the invoice via e-mail the same day or the next day. After 7 days, you will receive a reminder; 3 days after this reminder, I will charge an additional 15% for administrative costs.
• Services bought in my online store are to be paid for immediately.
Article 7: Cancellation and Modification
• You can cancel or reschedule life coaching appointments up to 24 hours in advance at no cost.
• In case of cancellation within 24 hours, I am compelled to charge the session’s costs.
Article 8: Confidentiality
Everything we discuss during the sessions remains between us. I handle your information with the utmost care and do not share anything with third parties without your consent, unless legally required.
Article 9: Liability
• I am not liable for direct or indirect damage resulting from my services, unless there is intent or gross negligence on my part.
• You remain responsible for the choices you make based on our sessions.
Article 10: Intellectual Property
All materials I use or provide to you during our sessions or training remain my property. You may not reproduce or distribute these without my permission.
Article 11: Applicable Law
These general terms and conditions are governed by Dutch law. Any disputes will be submitted to the competent court in my place of business.
Disclaimer for Email Consultations (Tarot and I Ching)
My consultations are intended as tools for self-reflection and personal growth. I encourage you to always take responsibility for your own choices and seek professional advice where necessary.
Important Information About My Consultations
In my tarot and I Ching email consultations, I do my utmost to provide you with insights and guidance on your life path. However, I would like to make the following points clear:
•No medical or legal advice: I do not provide medical advice, diagnose conditions, or answer questions related to health, pregnancy, or illness. For these matters, I recommend consulting a doctor or other qualified professional.
•No financial advice: I do not provide financial or legal advice. For such inquiries, I advise consulting a financial advisor or legal expert.
•Free will and no guarantees: The insights I offer are meant to support you. It is important to understand that everyone has free will. Therefore, predictions about the future are not set in stone and can change based on the choices you or others make. I cannot guarantee the outcome of my consultations.
Article 12: Cookies
Certain essential functions on this website require the use of cookies. You can find more information about this on this website. You always have the right to request the removal of your data, and this will be honored. In such cases, you will no longer receive the newsletter, and if you wish to use online services, you will need to register again.
Article 13: Privacy
I collect your data only for the following purposes: processing your payments, subscribing to my newsletter, and analytics. Would you like your data to be deleted? No problem! Send me an email, and I will take care of it.
Article 14: No Refund Policy for Services
Due to the nature of my services, including Tarot and I Ching consultations, I do not offer refunds. These consultations require a significant amount of time, care, and personal attention to deliver high-quality insights and guidance.
By booking a consultation, you agree that the payment is final and that no refunds are possible, regardless of the outcome or interpretation of the consultation. Should you have any questions or concerns about your consultation, please feel free to contact me, and I will gladly assist you within reasonable limits.